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The Operating Model
Core Features
01
Capture the Living Operating Model
02
Connect with the Target Operating Model Delivery
03
Connect with the Organizational Change Management Delivery
04
Connect with the Transformation Portfolio Delivery
OM Instances
• Live
• To-Be
• As-Is
• Transitional
OM Lense Criteria
• Product
• Category
• Functional / Teams
• Region
• Brands
• Supplier
• Customer
• Service
OM Dimensions Cover
• Data
• System
• Process
• People
• Supplier
• Product
• Customer
• Service
OM Process Flows
• L-1 (Industry Level Flow)
• L0 (End to End process flow
of the organization)
of the organization)
• L1 (Top Level process
areas under L0)
areas under L0)
• L2 (Functional Level
Process Variances)
Process Variances)
• L3 (Team, Role and
operational process details)
operational process details)
• L4 (Detail level with process
step understanding)
step understanding)
OM Process Lifecycle
• New
• Delete
• Amend
OM Components Cover
• Rules
• RACI
• KPI
• Governance
• Training Material
• Policy
OM Process Optimization
• Process Workflow Intelligence
• Process Automation
OM Process Governance
• Milestone governance
• Repeated process execution Tracking
